Returns & Exchanges

At Rescue Spa, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we accept returns of unopened and unused products in their original packaging within 14 days of delivery.

1

Initiate Your Request

Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the unused items in their original box along with the RA number and a copy of your packing slip to ensure smooth processing.

3

Ship the Items

Affix the provided shipping label and drop off your package at any authorized carrier location; please note that return shipping fees may apply.

4

Receive Your Refund

Once our specialists inspect the returned products, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing